Privacy Policy and Cookie Policy of " MONSIEUR TROTTINETTES ".

1. General rules

MONSIEUR TROTTINETTES, whose registered office is located at Rue Fons Vande Maele, 1140 Brussels, Belgium, is responsible for processing your personal data on the site accessible at We apply the law of 8 December 1992 on the protection of privacy with regard to the processing of personal data, as adapted by the law of 11 December 1998 and the law of 13 June 2005 on electronic communications, and any other applicable law. A declaration has been filed with the Commission for the Protection of Privacy regarding the processing of your personal data.

2. Personal data collected

2.1. The data you provide us With the application: your e-mail address. During the ordering process: your name and contact details.
2.2. Data that is automatically collected Some data may be collected through cookies. These cookies help us to remember your preferences when using our website. For more information on this subject, we refer to our cookie policy (see below). Some data may be collected without being stored via cookies. This data is accessible only to MONSIEUR TROTTINETTES, and only during your visit to the site. This data includes: the TCP/IP address the type and version of your browser the last web page visited.
2.3. Personal data provided by commercial partners In this case, commercial partners guarantee to MONSIEUR TROTTINETTES that they have obtained permission to transmit this personal data

3. Purpose of use of the data

3.1. General purposes We collect your personal data in order to:
- perform the services offered on the website;
- collect anonymous visitor statistics in order to improve the content of the website;
- direct marketing;
- administer the technical aspect of the website;
- collect statistics or carry out surveys regarding the amount of visits to the different parts of the website, after ensuring the anonymity of the data.

3.2. Direct marketing and communication to third parties Your personal data remains strictly confidential and may not under any circumstances be communicated to third parties or used for direct marketing purposes by parties other than MONSIEUR TROTTINETTES; unless MONSIEUR TROTTINETTES has received your express prior authorisation ("opt-in") when you registered. This permission can be withdrawn at any time without justification and free of charge by sending an e-mail to

3.3. Serious violations of the law We may transmit user data at the request of the competent authorities (Police and Justice) in case of serious violations of the law.

4. Duration of data retention

All personal data is kept for the period necessary to achieve the purposes described above

5. Right of access and rectification of data

You have the right to consult your personal data at any time and free of charge, and to rectify or modify them, by sending us an e-mail to or a letter to our head office at 11, rue F. Vande Maele 1140 Evere, Brussels (for the attention of " MONSIEUR TROTTINETTES "). Always include a copy of your identity card so that we can verify your identity. You are entirely free not to communicate your personal data. You should, however, be aware that some services may be denied if you do not provide your personal data. We would also like to point out that you are solely responsible for the accuracy of the data you provide

6. Right of objection

You can exercise your right to object to the processing of your personal data, if you believe that there are serious and legitimate reasons for doing so, by sending us an e-mail to Nevertheless, you cannot object to the processing of your personal data if it is necessary for the follow-up and processing of your order

7. Security and confidentiality

We have developed appropriate technical and organisational security rules to prevent the destruction, loss, falsification, modification, unauthorised access, erroneous communication to third parties and any other unauthorised processing of the personal data collected. Under no circumstances shall we be liable for any direct or indirect damage resulting from the wrongful or unlawful handling of personal data by third parties. We would like to point out that the links on the website may contain hyperlinks and other references to other websites that we do not manage or control and to which these privacy rules do not apply. We are not responsible for the content of these websites or for the offers, products and services they provide. We therefore recommend that you carefully read the privacy policy of each website you visit, as it may differ from this privacy policy

8. Cookies

8.1. Our use of cookies Our website uses cookies and similar technologies to distinguish your usage preferences from those of other users of our website. This helps us to provide you with a better experience when you visit our website and allows us to optimise our website. Cookies and similar technologies do not, however, allow us to systematically collect data that could identify you. They only help us to improve the functioning of our website, to understand your interests and to assess the relevance of the content of our website. Due to recent changes in legislation, all websites operating in certain parts of the European Union are required to obtain your consent to use or store cookies and similar technologies on your computer or mobile device. This Cookie Policy is intended to give you as clear and comprehensive information as possible about the cookies we use and their purpose. We also invite you to read our Privacy Policy (see above) to learn about the privacy rules that apply to our website. For more information about our cookie policy, please contact us at
8.2. What is a cookie? A "cookie" is a small file consisting of letters and numbers stored in your browser or on your computer's hard drive. This allows us to remember your preferences when using our website. Unless you have chosen not to accept cookies in your browser settings, our system will set cookies automatically when you visit our site.
8.3. Types of cookies Cookies can be subdivided into categories according to their origin, function and lifespan. First-party cookies: these are set by the domain name of the site you are visiting (e.g. cookies set by Third-party cookies: these are set by a domain name other than the one of the website you are visiting. If you visit a website and a third party places a cookie on your computer via that website, then it is a third-party cookie (e.g. cookies placed by Google, Twitter and Facebook). Functional cookies: these ensure that the website functions correctly (e.g. login cookies, registration cookies, language selection cookies). Functional cookies are first-party cookies. Non-functional cookies: they are placed on the website for statistical, social, targeting or commercial purposes. Cookies placed for statistical purposes make it possible to check which pages of the website are visited, to locate the computer, etc. Cookies placed for social purposes allow users to share the content of the visited website on social networks. Cookies for targeting purposes allow us to profile users on the basis of their browsing behaviour, so that we can show them advertisements tailored to their interests. Cookies for marketing purposes record which advertisements are shown to a user and how often. Non-functional cookies can be first-party or third-party cookies. Permanent cookies: These remain on your hard drive for a period of time determined by the cookie or until you delete them. They are activated each time you visit the website that placed the cookie (e.g. cookies placed by Twitter or Facebook). Persistent cookies are generally non-functional. Session cookies: they are used to simplify the user's actions and to link them together during a browsing session. A browser session begins when the user opens the browser screen and ends when the user closes the browser screen. Session cookies are temporary. Once you close your browser, all session cookies are deleted. Session cookies are generally functional.
8.4. Your consent By visiting our site, you agree to the use of cookies. The acceptance of certain cookies is essential for an optimal visit to our site. You can block cookies by activating the browser setting that allows the storage of cookies. However, if you use your browser settings to block these cookies, you may not be able to access (parts of) our website. Please read this "Cookie policy" carefully for more information. If you wish to change your consent, which you can do at any time, you must delete the cookies using your browser settings. For more information on deleting or blocking cookies, please visit
8.5. Changing your browser settings Please note that your browser settings also allow you to change the settings for accepting cookies. These parameters are generally accessible via the "option" or "preferences" menu of your browser. To better understand these settings, we invite you to consult the following links or refer to the "help" tab of your browser:
- Cookie settings in Internet Explorer
- Cookie settings in Firefox
- Cookie settings in Chrome
- Cookie settings in Safari
8.6. More information on cookies The website provides more details on how cookies work. The Internet Advertising Bureau (IAB), a group of digital marketers, has published a variety of useful information and tips on behavioural advertising and privacy at
8.7. What cookies does MONSIEUR TROTTINETTES use? For cookies set by third parties (e.g. Google Analytics), we refer you to the statements that these parties have placed on their respective websites (see hyperlinks above). Please note that we have no influence on the content of these statements or on the content of the cookies of these third parties

9. Applicable law and jurisdiction

These privacy rules are governed, interpreted and enforced in accordance with Belgian law, which is the only law applicable in case of dispute

10. Acceptance

By using our website, you agree to all the provisions of this privacy policy and you accept that MONSIEUR TROTTINETTES collects your personal data in order to process them in accordance with this privacy policy.