Our history: A passion that runs deep
Welcome to Monsieur Trottinettes, where every detail counts and where a passion for electric scooters translates into excellent service. It all began in 2018, when two friends, Bilal and Abdel, discovered the fascinating world of electric scooters. After buying their first scooter, they quickly ran into technical problems for which they couldn't find an adequate solution.
Rather than being discouraged, they saw this difficulty as an opportunity. The idea was simple, but ambitious: to create a service dedicated to electric scooter enthusiasts, a service where every user could find the help, parts and advice they needed. And so, in 2019, Monsieur Trottinettes was born.
___________________
Our Mission: Your trust is our priority
At Monsieur Trottinettes, our mission is to offer you an impeccable, personalized service. We know how important your scooter is to you, and we do our utmost to ensure that every repair, every part, and every interaction meets your highest expectations. Whether you're looking for a specific part or need to repair a top brand scooter such as Xiaomi, Dualtron or Speedway, we're here for you.
Our values: What guides us
Respect : we firmly believe that every customer deserves special attention. For us, respect means listening, understanding and responding to your needs with the utmost care.
Inner strength : our team is driven by unwavering determination. It's this strength that enables us to overcome challenges and constantly strive for excellence.
Boldness : we're not afraid to think outside the box to find innovative solutions. Boldness is what drives us to push back our limits and offer an ever-better service.
Flexibility : we know you have a busy schedule. That's why we'll adapt to your needs, offering you rapid appointments and dispatching your orders as quickly as possible.
Demands : we don't compromise on quality. Every detail counts, and we make a point of ensuring that everything is perfectly executed, from the smallest repairs to the most complex projects.
Customer satisfaction : your satisfaction is our greatest reward. We are committed to offering you products and services that meet your requirements, all at competitive prices and on time.
Our Expertise: More than a service, an experience
With years of experience and an unwavering passion, we're proud to say that electric scooters hold no secrets for us. Whether you come for a simple repair or a more complex project, you'll be greeted with a smile and a friendly atmosphere.
We understand that every scooter is unique and that every customer has specific needs. That's why we strive to provide a bespoke service, taking care of every detail. Our aim is to exceed your expectations and deliver work of the highest quality.
Our customers : Our best advertisement
It's our customers who speak best about us. Their enthusiasm and loyalty are testament to the quality of our work and our commitment. At Monsieur Trottinettes, we don't just provide you with a service; we create an experience, that of a company that places customer satisfaction at the heart of its concerns.
Join the Monsieur Trottinettes community
We invite you to discover our platform, your space dedicated to everything to do with electric scooters. Whether you need parts, advice or simply want to find out more about the best in the world of scooters, you've come to the right place. And who knows? Maybe together we'll be going even further in the near future...